FAQs
How do you offer such low prices?
We are able to offer you such low prices constantly improving our manufacturing processes making them more efficient, by developing quick setups, keeping our overhead costs down, and maintaining partnerships with suppliers. Hong Kong based manufacturers also have advantages of lower component pricing, lower wages, and lower acceptable profit margins for the owners and shareholders.
How long does the process take?
We are often asked this question and there is no fixed answer for it. The project time is really determined by the scope of your project. If you have good documentation then the process is usually very quick. Since the factory is in Hong Kong, some people assume this will delay the process. Actually our representatives around the world help us to be very efficient in that they are working on the project in their time zone, such as the United States, then they hand the project off to us in Hong Kong and we work on it for the next 8 hours. This might actually speed up the process time for your project.
Do you provide prototypes?
Yes, we provide prototypes, small volume, medium volume, and high volume projects. We understand that every project, whether small, medium, or high product volume, starts with a prototype. We can support you with the design, assembly, or turn-key prototype services.
Do you have a Quality System?
We adhere to a strict quality system, and we are ISO 9000 approved. We understand your concern for the highest quality standards, and we put in place stringent quality measures in all operations from incoming inspection of sub-components, to accurate easy to understand assembly procedures, to final inspection and shipping.
What is your Privacy Policy?
We recognize that your privacy is of utmost importance so we do not sell or rent any individual personal information to any third party. Information and data sent to us for the processing or orders are not shared with any other source. We require that manufacturing partners comply with our Privacy Policy and any other appropriate confidentiality and security measures.
What happens if I have a problem?
We are committed to your complete satisfaction and we ask that you contact your representative immediately if you have a concern or problem of any kind.